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Broker Beat - September 2011

 


September 2011

In This Issue:

 

Are You Ready to Be Rated?

 
With school starting, students are flocking to Rate-my-Professor.com to read peer ratings of professors before deciding on which classes to take. While professors may cringe at the very idea of being rated by their students publicly online, the ratings are out there nonetheless. These ratings can not only let professors know which areas they excel in as educators, but can also enlighten them on areas for improvement. Important for some, certainly. Yet imagine how much more significant those ratings would be if a professor were paid by the number of students who attended his or her classes.
 
The same concept applies to the real estate industry, only with much more significant stakes. In real estate, meeting the consumer’s needs are the single most important factor impacting the agent’s – and the broker’s – bottom line. Savvy professionals are constantly looking at what those needs are, and to the emerging places where those needs are identified, modified, and validated: the consumer review.
 
Given how increasingly critical consumer reviews have become in terms of an agent’s ability to successfully market to prospective clients, it’s astonishing how few are willing to take an active role in the process. These ratings are already out there, on un-policed social websites including YELP, Rate My Agent and others, and it is of vital importance for agents and brokers alike to begin to take part in the conversation and help manage their online presence.
 
MLSListings has partnered with the California Association of REALTORS® to deliver REALTOR Ratings, an easy to manage, trusted and credible program to help agents solicit reviews from customers, market their talents and differentiate themselves from competition, and to help consumers make a well-researched and informed decision on which agent can best satisfy their needs. Additionally, REALTOR Ratings can provide real estate agents with the chance to learn which areas of their businesses need improvement, paving the way for constructive growth.
 
REALTOR Ratings is the industry’s response to consumers’ demand for reliable, trusted ratings. We encourage you to take advantage of this opportunity and utilize Realtor Ratings to enhance your business and to improve in your profession. Ready or not, you’re going to be rated.
 
This program is one of the many ways MLSListings continue to provide our members with the most market-responsive opportunities, emerging technologies and services.Learn how to get started in the REALTOR Ratings program in the article in this issue of Broker Beat, and check out our stories detailing the important industry news, business updates and the many solutions we continue to develop and deliver as your trusted partner in real estate information services.As always, I encourage your feedback on ways we can improve our service to you.
 
 
Regards,



James Harrison, RCE, CAE
President and CEO
MLSListings, Inc.
 
 
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